PPEXONIX
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Grievance redressal

Last updated: 22 September 2026
If something on Pexonix has gone wrong — content about you, your account, a payment, or how your personal data is handled — tell us here. This mechanism is provided under the Information Technology Act, 2000 and rules, the Consumer Protection (E-Commerce) Rules, 2020 and the Digital Personal Data Protection Act, 2023.

How it works

  1. Submit the form below (or email the Grievance Officer). You get a reference number by email.
  2. Our team reviews it and may ask you for more information.
  3. We resolve it within 15 days and tell you the outcome. If you are not satisfied, you may escalate to the relevant authority, including the Data Protection Board of India for data-protection complaints.

For general questions, please use Contact instead. Security vulnerabilities: see responsible disclosure.

Submit a grievance